Shipping policy

SHIPPING DESTINATION
PetNeat ships exclusively within the United States (all 50 states).

FREE SHIPPING
All orders qualify for free standard shipping — no minimum order required.

PROCESSING TIME
Orders are processed within 1–2 business days. Orders placed on weekends or holidays are processed the next business day.

DELIVERY TIME
Standard shipping: 3–5 business days after processing.
Total estimated delivery: 4–7 business days from order date.

ORDER TRACKING
Once your order ships, you will receive a confirmation email with your tracking number.

LOST OR DELAYED PACKAGES
If your package has not arrived within 10 business days of the estimated delivery date, please contact us at support@petneat.com.